FAQs
How do I go about renting your facility?
We recommend a tour of our facility before making a booking. During the visit, you will see our banquet hall, rental items, and have opportunity to discuss our packages. We work by appointment only so that you will have the undivided attention to answer your questions. You can make appointment by calling (734) 858-4004 or sending an email to customerservice@CityEventCentre.com, or message us on our Facebook at City Event Centre.
How far in advance can I book my event? 
We recommend booking your event as soon as you know the date. This will help you secure the date and time before other potential renters confirm their booking. We operate on first come first serve. 
What is your rental fee for the facility and what does it include?
The rental fee for standard package varies depending on whether it is a weekday or weekend. We do have special promotions from time to time. Ask the Facility Manager during your visit.  The standard package includes the hall to hold up to 150 guests, as many tables (banquet/rectangular) as needed for indoor seating, kitchen, foldable white chairs, free parking (about 80 parking spaces), and over 15,400 sqft of manicured outside lawn. Serpentine/cocktail/cake/half-round tables, banquet and chiavari chairs, light oak parquet dance floor, linens, pipe and drapes, stanchions, red carpets, arches, and other decorative items are available at additional charge. Please discuss your specific needs with our consulting staff during visit.
How do I reserve the facility and pay for my event?
You need to complete the Facility Reservation Application Form to provide detail of your event including date, time, duration, and number of guests. This information is required for planning purposes.  
An estimated proposal will be prepared based on your requirements for the event. Once the proposal is approved, a signed contract and a deposit (of $250) will be required to reserve the banquet hall. The balance MUST be paid 30 days prior to the event date. 
How many guests will the facility accommodate?
The Banquet Hall holds up to 150 guests. The outside lawn can hold can hold 300 – 400 guests. 
What other fees can I expect? 
There is a 10% service charge for assisting clients to source for outside vendor services. 

What is your cancellation policy? 
Client must provide a dated, written request for cancellation. Upon cancellation, the following fee schedule will apply:
  • Within 24 hours of signing contract: $100 administration fee will be deducted
  • 90 days prior to event: Seventy five percent (75%) of the initial deposit will be refunded
  • 60 days prior to event: Fifty percent (50%) of the initial deposit will be refunded
  • 30 days prior to event: None (0%) of the initial deposit will be refunded 
Am I allowed to bring outside vendors (i.e. Event Planner, DJ, Florist, etc)?
Yes! If you are using outside vendor(s), each vendor must be aware of your signed contract with City Event Centre to ensure they comply with the terms and conditions of the rental agreement. We are happy to suggest vendors for your event needs. Our vendors know our buildings and treat clients with great care.
Is there a charge for my guests to park?
No. Our venue has plenty of complimentary parking for guests – 80 parking spaces and 4 limousines spaces.
Is there a Damage Deposit Fee?
Yes. We will hold a refundable Security Deposit of $250. This money will be returned back to you after your event. If there is any damage, we will use this deposit to repair the damage and refund any portion left.
Do you have chair and table covers? 
Yes. We have a variety of chair and table covers in different sizes and colors available for rental. The fee varies based on fabric, color, and design. 
What type of tables are available? 
We have Round tables (60” Round that seats 8 - 10 guests, 48” Round that seats 6 guests), Rectangular tables (8’ Rectangular that seats 8 -10 guests, 6’ Rectangular that seats 6 - 8 guests), Serpentine (for buffet), Serpentine top (for bar), Cocktail tables, Cake tables, Half-Round tables available in our facility. 
Does your pricing include table and chair setup? 
Yes.
Are decorations (i.e.: balloons, centerpieces, streamers, drapery) allowed? 
Yes, you may decorate the rooms and tables. However, stapling, nailing, and taping to wall or ceiling are not allowed. 
Do you have a dance floor? 
Yes. 
Who will clean up at the end of the event? 
Clients need to take out all personal items before the end of event and restore the hall and kitchen, if used, to its original state. City Event Centre is not responsible for personal belongings left behind. Additional charges will apply if client does not take down all decorations, gift wraps, and personal items; or there is spillage or stains that cannot be removed easily.
Do you have a valet service? 
We have free self-parking. If required, valet services are available at additional charge. Please speak with the Facility Manager during visit.
Can we hire our own entertainment? 
Yes. 
Can we bring our own food/alcohol?
Yes. We allow outside licensed caterer and require a Food Waiver / Release Agreement to explicitly states that City Event Centre is not responsible for food/drinks and any related injury arising thereof.
Are there any limitations on decorating? 
We do not allow confetti, birdseed, sparklers, smoke machines, or any type of pyrotechnics inside the hall. Nothing can be stapled, nailed, or tacked into walls, and nothing can be hung from chandeliers or from the ceilings. Any damage done or “special” cleanup involved will result in additional repair bill.  Candles must be contained in a vessel two inches taller than the top of the flame.  When using specialty decorations from outside vendors, the vendors must be responsible for its set-up, proper operation, storage and pickup of equipment. (Remind them to bring extension cords.) Any and all equipment, or items brought in must be removed from our facility by the end of your function.  If you are unsure about any decoration limitation, please contact our coordinator for further assistance.
Can we have our ceremony on site?
Yes. Our outdoor lawn area is well suited for wedding and other special ceremonies. You may also have your wedding in the banquet room where your reception is being held. You must supply your own officiate or clergy. Please ask the Facility Manager for details.
Is the venue handicap accessible?
Yes. The venue is handicap accessible with handicap accessible restrooms and parking areas.
Is the kitchen available? 
Yes. The kitchen is available for food storage and food preparation to serve to guests.
Do you provide bar services?
We have vendors that provide bar services.  Clients are allowed to hire their own bar tenders.  Regardless of the option taken, the bar must be professionally staffed. Additionally, clients are required to obtain Special Occasion Permit (SOP) and/or abide by our alcoholic policy.
Can we bring in our own wine?
Yes.  A Special Occasion Permit (SOP) is required and/or clients are required to abide by our alcoholic policy. 
How is the seating arranged?
City Event Centre offers you the environment to create the image and seating configuration you desire for your event.  You may consult with our Facility Manager to suggest appropriate seating configuration based on event type and the number of guests that are expected to attend.  A floor plan is available on site for your reference. 
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